Veldeken 29, 9850 Deinze, Belgium

Tel: +32 9 280 09 80
BTW: BE0451 694 455
Email: (new customers, please use form below)
We’re open Monday – Friday, 8 a.m. – 4:00 p.m.
Warehouse closes 1:00 p.m. on Fridays


Please read these Q&A before sending us a message.

After you requested a quote online we send you a confirmation mail with a proforma invoice. This can take a few days. When you OK this pro forma invoice with its shipping quote, we send you a secure credit card (CC) payment link (or you can transfer the funds to our bank account, our bank details are printed at the bottom of each pro forma invoice.)

If we have your ordered goods in stock, we send them as soon as we have received payment. If not, we’ll fit your order into our production process. Please be aware that we have a prepayment policy. Your order will only be dispatched when payment has been received. Therefore we advise to transfer payment or pay with the CC link as soon as possible.

Your order will be accompanied by the necessary documents for your bookkeeping and customs clearing. Your order will always leave here in mint condition and will be properly packed for transport.

Please note that we are not responsible for possible delays of the shipment once it has been dispatched. If your delivery has been delayed, we will contact you and try to help you as much as we can.

For our full terms of sale, please download the PDF here.

We shop around for the best possible deal, which can make a big difference in the price you’ll end up paying. We do not mark the shipping price up, so the savings are entirely yours. We try to get prices from at least three different vendors, and their prices fluctuate constantly, not one vendor gives a consistently lower price than another, hence the effort. We are aware that freight prices are high these days and we think this effort is well worth our while. Please take a production period of 6 weeks into account for large orders. To optimize our production and to offer the best price, please inform us of regular orders in the beginning of the year. This will reduce the risk of delays and will ensure a steady flow of Sac O2 products to your facility.


Sure you can, we even welcome it, we will still charge some handling and packing fees though. In our experience the savings on your end are minimal––if existing at all.


The delivery of the shipment depends on multiple factors, to list a few:

  • Urgency of the order
  • Order size
  • Destination
  • Transport of your choosing
  • Speed of payment

Order size: small orders take less time to produce than large orders.

Availability: if we have the requested goods in stock, they can be dispatched within the week. If not, the order will be included in the production schedule and can take up to 6 weeks depending on work load.

Transportation: express shipping by air is faster than sea freight but is also costly. If you opt for air delivery, small orders can leave our warehouse as soon as the next week, if we have them in stock. If the orders are large, it depends on the requested amount and way of delivery. We try to source the best transport for all our customers and take great pride in doing so. Please let us know what you prefer and we’ll act accordingly.

Please take a production period of 6 weeks into account for large orders. To optimize our production and to offer the best price, please inform us of regular orders in the beginning of the year. This will reduce the risk of delays and will ensure a steady flow of Sac O2 products to your facility.

If you opted for sea freight, orders are picked up just before the boat sails, this can take a couple of weeks. Depending on the location of the port of arrival, the sea voyage can take 4 to 6 weeks, and then the goods need to clear customs and be transported by land to their final destination.

Last but not least, prompt payment or transfer upon accepting the pro forma invoice and a CC link will get you in the queue faster. Production can only start when we receive the funds. 

At the bottom of each pro forma invoice you will find our bank information for wire transfers. We do not accept checks or cash.
We can also send you a secure Credit Card payment link.

All orders will be accompanied by the necessary documents for bookkeeping and customs clearance. Invoices will be added to the shipment.

We manufacture custom bags––within the parameters of our equipment (minimum order 20 000). Please contact us to discuss the possibilities.

Minimum order quantity is 1000 per bag type, for custom made bags, the minimum order quantity is 20.000 pcs. For the Microbox, one carton per product type with same filter type, see individual Microbox product pages to find out how many units fit into a carton.

As your chosen method of shipping is by sea, we need the details of your customs broker. This applies to all customers: Individuals, Partnerships, Corporations, Sole Proprietorships, LLC- partnerships or LLC- corporations.

If you do not yet have a customs broker, our shipping company can recommend one, or you can shop around for one. In any case you will have to give the broker Power Of Attorney (POA) so he/she can file the import papers on your behalf, this involves filling out and signing the POA form. There are fees associated with this paperwork.

Also, all imports are subject to import duties and fees. The customer is responsible for these duties and fees. 

Once you have registered with an import broker the next shipment will be less daunting.

Failure to comply with the appropriate filings before the shipping vessels departs the port of origine can result in hefty fines and/or confiscation of goods. Under no circumstances is Sac O2 responsible for these fines or confiscations. 


Send us an email / for quotes please go to your chosen product and click on quote request

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Please use the quote request feature on the product pages for product and shipping quotes.
This policy contains, on the one hand, the guidelines that our company applies to the processing of personal data, in accordance with the objectives and obligations arising from the General Data Protection Regulation, namely Regulation (EU) 2016/679 of 27 April 2016 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (AVG in short)

We understand by our company:
Sac O2 nv, with registered offices at 9850 Deinze, Veldeken 29 registered with the register of legal entities in Ghent, department Ghent under number 0451.694.455, and with VAT number BE 0451.694.455.

They act as controller of personal data.

I. General
Our company confirms that it complies with the applicable legislation, namely the Law of 8 December 1992 on the protection of privacy and its implementing decrees, and the European General Data Protection Regulation of 27 April 2016.

II. Definitions
(a) “Personal data” shall mean all information relating to an identified or identifiable natural person (“the data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by an identifier such as a name, an identification number, location data, an online identifier or by one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Appendix 1 includes which Personal Data the Processor shall process in accordance with this agreement and for which processing purposes.
(b) “Processing” shall mean any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automatic means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.
(c) “Processing controller” means any natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
(d) ‘Processor’ means any natural or legal person who processes personal data on behalf of the Processing Controller.
(e) “Sub Processor”: the subcontractor appointed by the Processor to take on part of the processing process for the Processor.
(f) “personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed, also referred to as ‘data breach’;
(g) “AVG”: General Data Protection Regulation, i.e. Regulation (EU) 2016/679 of 27 April 2016 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.

III. Processing of personal data
Below is a list of the personal data our company processes for which purposes and on what basis our company supports the processing.
The following personal data is processed in connection with the provision of services to our company’s customers, prospects and suppliers:

Identification details (name, registered office with history of previous addresses, subscription number, address, account details, telephone and mobile number)
Contact details (your surname and first name, your telephone number and mobile phone);
Financial data (bank account number with account information, invoices Education and training information (diplomas, certificates, publications and licences, overview of training institutes, courses and assessments, enrolment fees);
The above data will be processed in view of the execution of the agreement that you have concluded with our company. The processing of your personal data takes place more concretely in the context of delivery to the agreed location, as well as in the context of invoicing and the follow-up of the payment of the invoice.
The processing of personal data by our company in this case is based on our company’s legitimate interest in the proper and effective execution of the agreement.
Our company undertakes not to process your personal data for any purpose other than those stated above, unless you have given our company your prior express consent to do so. Our company assures you that your personal data will not be stored if our company no longer needs your data for the provision of services, or if our company is no longer bound by a legal obligation to retain them.
You are not obliged to transfer your personal data to our company. However, you are aware that the refusal to provide our company with certain basic information may make it impossible for our company to provide you with certain services.

IV. Storage period
Your personal data that are processed by our company will be kept for a period of 15 years.
If your user profile does not show any activity during an uninterrupted period of 15 years, the profile, including all personal data linked to it, will be deleted by our company.

V. Rights
As a data subject whose personal data are processed, you have a number of rights with regard to the processing carried out by our company.
To exercise these rights, you should contact the accounting and administration department responsible, which should be contacted at +32 (0)9 280 09 80 or
Our company is obliged to respond to this request within a period of one month. Only when you submit your request for the exercise of your rights to the competent accounting and administration department via the aforementioned procedure, will an appropriate response be made within the set period.

You have the following rights:

Right of access and inspection
You have a right of access to your personal data, as well as the right to consult their use by means of the form provided for this purpose, addressed to the service mentioned above and accompanied by proof of identity, by enclosing a copy of your identity card with your request. You can obtain a free copy of your available personal data at any time upon simple request.
Right of rectification, erasure and impairment
Except for those personal data that must necessarily be processed within the framework of the agreement or within the framework of the storage pursuant to a legal obligation, you can indicate yourself which personal data may not be processed at all or may only be processed for a limited number of processing operations. In addition, you may request the deletion of those personal data that may not be processed in whole or in part. You may also ask to verify your personal data and, if necessary, to correct it.
Right of objection, automated decisions and profiling
You may oppose the processing of your personal data at any time if this objection is based on serious and legitimate reasons. If you wish to oppose the use of your personal data for direct marketing purposes, you do not need to state any reasons for this.
The processing of personal data by our company does not take place on the basis of automated decisions, in other words not without any human intervention.
Our company does not profiling on the basis of the available personal data.
Right to transferability
Under the conditions set out in the AVG, you have the right to obtain your personal data in a structured, common and machine-readable form. You may ask our company to transfer your data in this way to another Processing Officer.
If you believe that your rights as a data subject are being violated by or during the processing of your personal data, you have the right to submit a complaint to the Supervisor (Commission for the Protection of Privacy, Drukpressstraat 35, 1000 Brussels, e-mail:, tel. 32 (0)2 274 48 00, fax +32 (0)2 274 48 35), without prejudice to any other form of administrative or judicial appeal.
VI. Transfer to third parties
Our company undertakes not to sell, rent, distribute or in any other way make your personal data available to third parties, unless the communication to the third party takes place within the framework of a legal obligation. In exceptional cases, mandatory legislation requires our company to transfer your personal data to the competent government authorities. The same applies when a court order requires our company to disclose personal data to a number of persons who are authorised by the court order to inspect the personal data in question.
However, our company has reservations about the partial or complete reorganization or transfer of the company’s activities. In this case, the business activities will also transfer your personal data to those third parties involved in the transfer and the confidential negotiations prior to the transfer.
As much as possible, our company will inform you of the transfer to the aforementioned third parties.

VII. Security and Confidentiality
Our company guarantees that the processing of your personal data will be carried out in an adequate, correct and secure manner. If you wish, you will be informed in a transparent manner about the processing procedures and the appropriate technical and organisational measures taken to prevent any loss, falsification or unlawful alteration of, as well as unlawful access to, the personal data.

VIII. Changes
Our Company reserves the right to alter this policy.
If alterations to the policy are made, the Company will take reasonable steps to inform you of such changes before implementing them.